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Certification Policy

The governance and consistent delivery of professional personnel certification.

Purpose

the governance and consistent delivery of professional personnel certification

Scope

This policy applies to UKG personnel, contractors, subject-matter experts, assessors, decision-makers, administrators and candidates to the extent relevant to their role.

Mandatory controls

Certification is granted only against an approved scheme.
All required eligibility, assessment and decision criteria must be satisfied before issue.
Commercial payment does not guarantee certification.
Credential status is controlled throughout its lifecycle.
Certification records must be traceable to the candidate and scheme version.

Required records

Application, assessment, decision, certificate and status records.

Review and control

This controlled document is reviewed at least annually and whenever there is a material legal, scheme, technology, risk or accreditation change. The English master controls; translations must be reviewed after a material English change.

Detailed certification lifecycle

A UKG certification is issued only after the required stages of the applicable scheme have been satisfied. An approved application is not the same as certification, and a payment or training record does not replace an assessment requirement.

Application and identity/account checks must be sufficiently complete.
Eligibility must be confirmed against the active scheme route.
Required assessment components must be completed and recorded.
Any integrity, critical-failure or unresolved exception must be handled before a final decision.
Only an authorised certification decision can create an active credential record.

Credential status and continuing obligations

After issue, credential holders remain responsible for accurate use of the title and for complying with expiry, recertification, suspension, withdrawal and verification requirements. Receiving organisations should rely on the live register rather than an old printed copy.

Scope and application

This page applies to the activities, records, people and systems covered by Certification Policy. It should be read with the applicable certification scheme, related UKGLTD policies and any mandatory legal or contractual requirements. It does not override law, candidate rights or higher-level controls.

Responsibilities and control

UKGLTD assigns appropriate responsibility for implementing controls, retaining evidence and reviewing exceptions. Material decisions should be traceable, with relevant changes, approvals, conflicts and exceptions recorded and access limited to authorised personnel.

Procedure and records

Requirements are implemented through documented procedures and reviewable records. Where a decision affects a candidate or credential, relevant available information should be considered and the basis, outcome and next action recorded. Records are retained according to approved retention, privacy and security rules.

Review and improvement

The policy is reviewed when material changes affect the scheme, technology, law, risk profile or audit results. Complaints, appeals, incidents and monitoring results may trigger corrective action or changes to the control environment.