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Code of Ethics for Certified Professionals

Professional conduct expected of ukg certified persons.

Purpose

professional conduct expected of UKG certified persons

Scope

This policy applies to UKG personnel, contractors, subject-matter experts, assessors, decision-makers, administrators and candidates to the extent relevant to their role.

Mandatory controls

Act honestly and avoid false or misleading professional claims.
Respect confidentiality, privacy and lawful data handling.
Work within competence and disclose material limitations.
Use AI and automation responsibly with appropriate human oversight.
Avoid discrimination, manipulation, undisclosed conflicts and unsafe practices.
Correct material errors and cooperate with legitimate investigations.
Do not misuse UKG marks or imply government/immigration endorsement.

Required records

Declarations, substantiated complaints and actions.

Review and control

This controlled document is reviewed at least annually and whenever there is a material legal, scheme, technology, risk or accreditation change. The English master controls; translations must be reviewed after a material English change.

Expected professional behaviour

The Code applies not only during an examination but throughout application, assessment, certification, credential use and dealings with UKG.

Do not falsify qualifications, experience, identity evidence or assessment material.
Do not seek unauthorised access to exam questions, answer keys or another candidate’s account.
Respect confidentiality, privacy, copyright and secure materials.
Do not offer or accept improper inducements connected to a certification outcome.
Declare conflicts that could reasonably call impartiality into question.

Responding to suspected misconduct

UKG may preserve evidence, restrict access while a matter is reviewed, request a response, and apply proportionate corrective or certification-status action where a breach is substantiated.

Scope and application

This page applies to the activities, records, people and systems covered by Code of Ethics for Certified Professionals. It should be read with the applicable certification scheme, related UKGLTD policies and any mandatory legal or contractual requirements. It does not override law, candidate rights or higher-level controls.

Responsibilities and control

UKGLTD assigns appropriate responsibility for implementing controls, retaining evidence and reviewing exceptions. Material decisions should be traceable, with relevant changes, approvals, conflicts and exceptions recorded and access limited to authorised personnel.

Procedure and records

Requirements are implemented through documented procedures and reviewable records. Where a decision affects a candidate or credential, relevant available information should be considered and the basis, outcome and next action recorded. Records are retained according to approved retention, privacy and security rules.

Review and improvement

The policy is reviewed when material changes affect the scheme, technology, law, risk profile or audit results. Complaints, appeals, incidents and monitoring results may trigger corrective action or changes to the control environment.