AI-Assisted Assessment & Human Oversight
How UKG uses AI within controlled assessment workflows.
Purpose
UKG may use AI-assisted tools for administrative screening, consistency checks, analytics and decision support. AI does not replace the controlled independent certification decision.
Controls
- Defined purpose and authorised use.
- Validation and monitoring of outputs.
- Human review for material exceptions and high-impact decisions.
- Version, incident and change records.
- Privacy, confidentiality and security controls.
Candidate rights
Candidates may raise concerns, correct inaccurate source data and use the published appeal or complaint route where applicable.