Certification Decision Policy

Purpose

independent, evidence-based and authorised certification decisions

Scope

This policy applies to UKG personnel, contractors, subject-matter experts, assessors, decision-makers, administrators and candidates to the extent relevant to their role.

Mandatory controls

• Decision-makers must be authorised and competent for the scheme.
• The decision must be based on sufficient recorded evidence that all scheme requirements are satisfied.
• A person with an unresolved material conflict must not make the decision.
• Payment, customer importance or commercial targets must not influence the decision.
• Negative and evidence-required decisions must be recorded with reasons.

Required records

• Decision, scores, critical-failure result, decision-maker, date and notes.

Review and control

This controlled document is reviewed at least annually and whenever there is a material legal, scheme, technology, risk or accreditation change. The English master controls; translations must be reviewed after a material English change.